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Rome Post Offices Overview

Post Offices are located throughout Rome and offer a multitude of services but remember, this is Italy and red tape is a way of life. Ticket systems are now in place giving you three particular service options. Unfortunately, the ticket system has not resulted in faster service at all. Expect lots of paperwork to send a parcel home and give yourself plenty of time.This makes life even more interesting as many post offices now close at 13.35 and not 17.30 as you would expect!

If you do wish to send a parcel of clothing or souvenirs home, you will find that boxes and packaging items are for sale. To save time, take the ticket marked "Pachetto" or "Pacco" before choosing the size of your box. You are taking a chance because they won't wait for you to choose your box if your ticket is called earlier than you expect. The choice to choose before or after taking your ticket is up to you! Always be sure to pay before packing. Let the postal worker know the destination of the item and they will give you the appropriate forms to include with your parcel. Boxes are flat packed and you are expected to pack the boxes yourself. 

If the post office is not busy, you can usually receive assistance from the staff. They are often grumpy but if you attempt to speak in Italian,their attitude will thaw and suddenly they can be very helpful. Complaining about slow service is useless. After packing, fill in your address and return the parcel to the counter. If indicated by staff, you can usually go to the front of the line; otherwise you will have to take another number from the machine and queue. Your parcel is weighed and the total cost will depend on whether you are sending via air or sea. Contrary to popular belief and despite the frustrating method of service, your parcel will usually arrive in tact and on time!

Courier Services

Another option to send excess clothing or souvenirs home within a few days is to use an international courier service.You can choose from Mailboxes etc, which are located throughout the city and DHL.There are two freestanding DHL stores,one in  the Esquiline the other in the Castro Pretorio/Via Veneto areas.The rest are all DHL agents. The details for both courier services are listed within the directory. There are Italian courier services available, of course but you will need some language skills to make the most of them. They are also listed in the directory.

Customs procedures differ from country to country.If you are concerned contact your home country customs dept and ask them to send you the appropriate forms to fill out.Include these forms inside your box with your belongings to avoid unnecessary delays and hassles when your parcels arrive home,and make sure you keep a photocopy. If you are Australian you will need to do this because if you don't include them, Aussie customs will hold them until you sort things out. 

Most Post Offices in the centre of Rome are Mon-Fri 8.20- 19.05, Sat 8.20-12.35 and in the outer areas Mon-Fri 8.20-13.35  and Sat 8.20-12.35. Courier Service providers close for lunch for an hour regardless of location and are usually only open Monday-Friday.

Links to Post Italia, Mailboxes etc & DHL  have been provided in the directory in order to enable you to check individual facilities.

NB: Post Italia is not the easiest to navigate.If you are not in Rome use  to search your region.Just punch in the postcode in your area

Then choose your city eg Rome,Laz,Italy
They have updated their site and it is very easy to follow 

Remember: We do the boring stuff so you don't have to!

Buona Vacanza